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Frequently Asked Questions
To reset your password, go to the login page and click 'Forgot Password'. Enter your registered email address, and we will send you a secured link to configure a brand new password immediately.
Your statement is generated on the 1st of every month. It includes your flat-rate base package fee plus any metered API usage or additional seats added during the prior 30-day billing cycle.
Yes, you can pause or cancel your plan natively via Billing Settings. You will retain access to your premium capabilities until the precise conclusion of your current paid duration.
Head directly to your dashboard workspace, select 'Import Data', and pick your previous vendor platform. Our migration wizard securely maps, sanitizes, and moves your records automatically.
We do not strictly cut off services. Instead, a graceful soft-cap notification triggers. Continued overage is simply billed at a dynamic flat rate per gigabyte without system dropouts.